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Health & Safety

Nemacolin has made it a priority to provide a safe environment for our guests, members, associates, and the surrounding community by partnering with a staff that is fully vaccinated for COVID-19.*

WHAT OUR GUESTS WILL EXPERIENCE

24-Hour Private Concierge Service

A bespoke, 24-hour private messaging service designed to deliver fast, personalized responses will be available for resorts guests and members.

Contactless Service

Seamless arrival and departure services, a resort directory, and dining and experiences reservations will soon be available on the Nemacolin App.

Wearing Masks

Any guest or member visiting Nemacolin is welcome to wear a mask. Should guests and members desire an associate with whom they are interacting to also wear a mask, the request will be happily honored. Guests and members will find that associates in the Woodlands Spa and Salon who provide skin care treatments, such as facials, will also wear a mask at this time.

 

Should a visiting group or conference desire for the Nemacolin staff to be masked as a condition of their functions or interactions, Nemacolin associates will be pleased to comply with a group’s requests.

 

Vaccination Status — All Associates

As of October 15, 2021, all associates at Nemacolin have been fully vaccinated for the coronavirus with one of the three vaccines used in the United States. Nemacolin has made it a priority to provide a safe environment for our guests, members, associates, and the surrounding community by partnering with a staff that is fully vaccinated for COVID-19, therefore, any associates hired by the resort will also be fully vaccinated for COVID-19. At this time, Nemacolin considers fully vaccinated to mean that an associate has received two injections of an mRNA-series vaccine or one injection of the Janssen vaccine.

 

Nemacolin does not require our guests or members to be vaccinated.

Additionally…

  • Nemacolin will continue with enhanced cleaning regimens and protocols.

  • Enhanced cleaning and disinfection practices have been put in place throughout the property, and all cleanings are more frequent. For example, we have increased the disinfection of frequently touched surfaces in public areas and guest rooms, such as telephones and remote controls.

  • All third-party providers are required to ensure their adherence to Nemacolin’s strict cleaning standards for any service provided.

  • Dedicated housekeeping teams continue to provide best-in-class service through health and disinfection protocols.

  • Nemacolin will continue with enhanced cleaning regimens and protocols.

  • Enhanced cleaning and disinfection practices have been put in place throughout the property, and all cleanings are more frequent. For example, we have increased the disinfection of frequently touched surfaces in public areas and guest rooms, such as telephones and remote controls.

  • All third-party providers are required to ensure their adherence to Nemacolin’s strict cleaning standards for any service provided.

  • Dedicated housekeeping teams continue to provide best-in-class service through health and disinfection protocols.

Nemacolin will continue to monitor COVID-19 guidance from the CDC, Commonwealth of Pennsylvania, and federal government, making changes — as necessary and appropriate — to our health and safety protocols and procedures.

 

We understand that some guests may want to know more, so we kindly invite you to call 724.329.6176 or 866.344.6957 to speak with a Nemacolin representative to answer any questions you may have.