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Health & Safety

Nemacolin has made it a priority to provide a safe environment for our guests, members, associates, and the surrounding community.

WHAT OUR GUESTS WILL EXPERIENCE

24-Hour Private Concierge Service

A bespoke, 24-hour private messaging service designed to deliver fast, personalized responses will be available for resorts guests and members.

Contactless Service

Seamless arrival and departure services, a resort directory, and dining and experiences reservations will soon be available on the Nemacolin App.

Temperature Screening — Associates

Non-invasive body temperature screening of all associates and vendors will be conducted upon entering the resort. Guests and members will not be screened.

Wearing Masks — Some Associates

Resort associates in close contact with guests through many services at the Woodlands Spa and Holistic Healing Center will be wearing face masks. Guests and members do not need to wear masks unless they wish to do so.

Additionally…

  • Nemacolin will continue with enhanced cleaning regimens and protocols.

  • Enhanced cleaning and disinfection practices have been put in place throughout the property, and all cleanings are more frequent. For example, we have increased the disinfection of frequently touched surfaces in public areas and guest rooms, such as telephones and remote controls.

  • All third-party providers are required to ensure their adherence to Nemacolin’s strict cleaning standards for any service provided.

  • Dedicated housekeeping teams continue to provide best-in-class service through health and disinfection protocols.

  • Nemacolin will continue with enhanced cleaning regimens and protocols.

  • Enhanced cleaning and disinfection practices have been put in place throughout the property, and all cleanings are more frequent. For example, we have increased the disinfection of frequently touched surfaces in public areas and guest rooms, such as telephones and remote controls.

  • All third-party providers are required to ensure their adherence to Nemacolin’s strict cleaning standards for any service provided.

  • Dedicated housekeeping teams continue to provide best-in-class service through health and disinfection protocols.

Nemacolin will continue to make changes, as necessary and appropriate, to our health and safety protocols and procedures.

 

We understand that some guests may want to know more, so we kindly invite you to call 724.329.6176 or 866.344.6957 to speak with a Nemacolin representative to answer any questions you may have.