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Resort Policies

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Room Policies

Learn more about check-in, cancellations, and other policies related to your accommodations.
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Resort Fee

The nightly rate is subject to a $39 Resort Fee per unit, per night.
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Payment of Services

Nemacolin requires a room charge or membership charge for all services, products offered, and purchases incurred while at Nemacolin. Activities, dining, golf, spa, and retail are included in this requirement.
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Resort Access Policy

Nemacolin resort amenities and accommodations (except for Nemacolin Rod & Range Club, The Casino at Nemacolin, Nemacolin Wooflands Pet Resort & Spa, Woodlands Animal Care Clinic, and Nemacolin Outlet) are available exclusively to overnight guests and members.
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Arrival/Departure

Check-in time is 4pm. Guests arriving before 4pm, will be accommodated as rooms become available. Check-out time is 11am. Prior to departure, our associates will be pleased to make arrangements to hold and store luggage for function attendees remaining at the resort past 11am. Late check-out requests have limited availability and must be pre-arranged through the Front Desk.
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Pet Policy

Registered resort pet dogs are welcome at Nemacolin. Pet rooms are limited and are based on availability.

Pool Policy

All pools at Nemacolin are for the exclusive enjoyment of overnight guests and members, based on membership benefits. Nemacolin offers six pools, each with varied access.
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Dining and Activity Reservations

A notice of 24 hours is required for any cancellation of your reservation or 100% of the fee will be charged. Cancellations within 24 hours or no-shows will be charged the full price.
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Smoking Policy

Nemacolin is a non-smoking facility. Smoking is permitted outside of the building in designated areas. Guests are subject to a $350 cleaning fee if smoking occurs in your room.

Membership Policy

The Woodlands Club offers three membership levels: Resort, All-Access, and Corporate — each with bespoke experiences and exclusive opportunities.
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Health & Safety Policies

Nemacolin has made it a priority to provide a safe environment for our guests, members, associates, and the surrounding community by partnering with a staff that is fully vaccinated for COVID-19.

Fireworks & Mylar Balloon Policy

Beginning in 2024 and to protect and preserve the animals living at the resort, Nemacolin will no longer use fireworks or Mylar balloons as a part of resort, group, guest, and member events.