Nemacolin University: John DiJulius  

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December 7, 2009 - Nemacolin University Kick Off Featuring John DiJulius

Topic: "What's The Secret?" - An interactive workshop covering the 10 commandments to Customer Service.

John DiJulius Bio:

Known as "THE" Authority on World-Class Customer Service Experience, John DiJulius is redefining customer service in corporate America today.

John has solved the mystery of why companies like Disney can get 50,000 employees to deliver legendary customer service on a regular basis and why some companies can’t get a team of 12 to be consistent.

DiJulius has worked with companies such as Nemacolin Resort, The Ritz-Carlton, Lexus, Nordstrom's, Starbucks, Nestle, Marriott Hotel, Cheesecake Factory, Progressive Insurance, US Bank and more to help them continue to raise the bar and set the standard in customer experience.  

Click Here for a complete bio.
Click Here to view John DiJulius in action!

Schedule:
*Event will take place in Nemacolin's Marquis Ballroom

7:30 am - Continental Breakfast

8:30 am - John DiJulius takes the stage - "What's The Secret?"

12:00 pm - Lunch

1:00 pm - John DiJulius takes the stage - Second Half of "What's The Secret?"

4:00 pm - Concludes

Price:
$149 Per Person.
Includes : Continental Breakfast, Seminar and Deli Lunch.  Multiple ticket discounts are available.  Plus, Nemacolin will be offering a special Lodging rate for Nemacolin University attendees.

For more information, please contact a Resort Sales Specialist at 866.344.6957.